Client
Government Technology Agency
Government Technology Agency
Year
2023
Trigger Design Studio was approached by the GovTech team to design a temporary housing for the new public contactless health scanning station developed by GovTech for Singapore’s general public communities.
Pilot at Our Tampines Hub
Pilot station at Heartbeat@Bedok
Trigger Design worked closely with Govtech’s internal team to explore the design, interactions and experiences for the general public. We carried out multiple user studies, prototypes, eventual planning and execution of the pilot stations at two neighborhood Community Hubs in Tampines and Bedok.
As with all new technology, it takes time for even the youth to get acclimatized to. What happens when you are designing for the general public?
We used ‘Designing for Familiarity’ to guide our decision-making throughout the entire design process, from the use of calming sky gradients in the UI/UX to the use of translucent panels of the pilot booths.
Sustainability and reusability was also a primary consideration and thus we worked together with SP’s Fablab to design from scratch temporary, yet reusable, carboard furniture that was suitable for public use.
The UX flow was also designed to minimise touchpoints so the public can get from registration to their scan in less than 2 taps!
The rPPG station was showcased by the GovTech team at the Smart City Expo World Congress 2023, held in Barcelona.
